FAQs

Can't find your answer? Email info@raposacoffee.com 

Products & Storage

Cold brew coffee infused with nitrogen. Nitrogen bubbles are much smaller than the bubbles in soda, so the drink pours smooth and creamy with a slow cascade, and no fizz.

Can't pick? The Starter Pack has one of each, or build your own 6, 12 or 24-pack.

Yes all our nitro cold brews including the lattes which are made with oat milk are dairy free.
We don't make a gluten-free claim. If you avoid gluten, check the ingredients and allergen statement on the can.

Our cans are shelf-stable and don’t need refrigeration before opening. For the best drinking experience, chill before serving.

Every can has a best-before date printed on it, and that's the date to go by. Our cans are made to keep for 9 to 13 months from production. How much of that is left when your order arrives depends on when that batch was made, so expect less than the full range.

Buying for an event and need a minimum date? Ask us at info@raposacoffee.com before you order.

Nitro is at its best right after you open it, so we recommend finishing the can once it's open. If you save some, keep it in the fridge and drink it within 24 hours.

Orders & Shipping

Across the United States, and to most of Europe. Enter your address at checkout to see the options and prices for your country.

Matcha and the Clayno bundle ship within the US only.

US orders of $35 or more ship free, automatically. The $35 is counted after any discount code, so a code that takes your subtotal under $35 means shipping is charged. It covers one-time and Subscribe & Save orders. Orders outside the US pay the rate shown at checkout.

Orders usually leave us within 2 business days. Transit time depends on where you are and the service you pick at checkout. You'll get an email with tracking as soon as your order ships.

Sorry about that. Email info@raposacoffee.com as soon as you can with your order number and what's wrong. A photo of any damage helps. We'll make it right.

Food and drink can't be returned once delivered. That covers our cans, coffee beans and matcha.

Merch can be returned within 30 days of delivery if it's unworn and unused, with tags and in its original packaging. Sale items and gift cards can't be returned. Email info@raposacoffee.com to start a return; if it's accepted we'll send a return label. Returns sent without asking first can't be accepted.

Shipping to the EU? You can cancel or return within 14 days for any reason. Full details are in our refund policy.

Subscriptions

Choose Subscribe & Save on any of our eight cans and whole roasted beans. You get 11% off that item on every order, and it arrives once a month. US subscription orders of $35 or more ship free.

Subscribe & Save isn't available on matcha or apparel.

Right now every subscription delivers once a month.

Log in to your account and open your subscriptions. From there you can cancel. Prefer to ask? Email info@raposacoffee.com and we'll do it for you.

Wholesale, Events & Custom Cans

Check out our Find Us page!

Yes. Choose Wholesale on our contact page, tell us about your business, and we'll get back to you.

Yes. We are well versed in supplying coffee for conferences, launches, pop-ups, arenas, from a mobile cart to a full pop-up bar in your branding. See what we do on our Events page, then choose Event on the contact page with your date, location and expected headcount.

Yes. We provide white-labeling for any brand. Tell us your timing and rough quantity on our contact page.